At Whispering Ganga Hotel & Resorts, we are committed to protecting the privacy and personal information of our guests, visitors, and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, make reservations, or interact with our services.

Information We Collect

We may collect the following types of information:

Personal Information

When you make a booking, submit an inquiry, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Residential address
• Identification details required by law
• Payment or billing details
• Special stay preferences or requests
• Non-Personal Information

We may automatically collect:

• IP address
• Browser type and device information
• Website usage data
• Pages visited and time spent on the website
• Cookies and analytics information

How We Use Your Information

Your information may be used to: Confirm and manage hotel reservations
Provide hospitality and guest services
Respond to inquiries and customer support requests
Improve our website and guest experience
Send booking confirmations, updates, and promotional offers
Maintain security and prevent fraudulent activities
Comply with legal and regulatory obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and personalize user experience.
You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We do not sell or rent your personal information to third parties.
We may share information with:

Payment gateway providers
Reservation and booking partners
IT and website service providers
Government or legal authorities when required by law
All such sharing is limited to necessary business operations and legal compliance.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, disclosure, or loss.
While we strive to use commercially acceptable means to protect your data, no online system is completely secure.

Third-Party Links

Our website may contain links to third-party websites or booking platforms. We are not responsible for the privacy practices or content of external websites.
Users are encouraged to review the privacy policies of those third-party platforms separately.

Children's Privacy

Our services are not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from minors.

Your Rights

Subject to applicable laws, you may: Request access to your personal information
Request correction of inaccurate data
Request deletion of your information
Withdraw consent for promotional communications
To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page along with the revised effective date.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact: Whispering Ganga Hotel & Resorts
Tapovan, Near Bajrang Setu (Glass Bridge)
Rishikesh, Uttarakhand – 249192, India

Email: admin@whisperingganga.com
Phone: +91-9690409416, +91-8679111208